Product Designer • User Experience

New York [email protected]

<aside> <img src="/icons/priority-mid_purple.svg" alt="/icons/priority-mid_purple.svg" width="40px" /> 5 years of experience as a Product Designer with SaaS and B2B2C companies, focusing on creating user-centered experiences with highly detailed visual finishes. I have experience in digital authentication, augmented reality and healthcare.

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Product Designer

Jun 2024 - Present at igma

Allocated to the Patient Journey of the Sirio-Libanes Hospital. Sírio-Libanês is an international reference center for high complexity healthcare in Latin America.

• Analytics Tracking: Responsible for identifying and defining key interaction points to gather user interaction data with the product.
• Handoff: Documented test scenarios using the Gherkin technique to support development quality and ensure alignment with business rules.
• UX Research: Conducted usability testing, mapped journeys, and performed market research to inform product decisions.
• Collaboration: Worked closely with business and development teams to create solutions that meet technical requirements and strategic goals.
• UI Design: I structured complete flows for features such as account linking, early check-in, and service tracking, ensuring efficient user journeys.

Senior Product Designer

Dec 2022 - Jun 2024 at ZapSign Truora inc

I identified user-centered solutions for the redesign of a SaaS platform focused on the management, creation, and sending of documents with legally binding digital signatures.

• UX Research: Conducted user interviews, developed personas, user journeys, and needs analysis, as well as facilitated product discovery sessions.
• Continuous Improvement: Iterated on the design based on user interviews, usability testing, and Product-Led Growth goals.
• Product Owner: Organized and distributed tasks to the redesign team, considering deadlines and technical feasibility, leading the redesign of 60% of the platform.